Despre Client

Academia de HR is recruiting for its Client, an innovative fintech international group of companies ensuring money transfer and FX services across the Globe for over 300.000 clients, growing its local office from Romania. Our client is providing a wide range of financial solutions like:

  • Mass Payout Solutions worldwide.
  • Send/Receive Payments.
  • Credit Card Payments from website
  • Dedicated IBAN EUR/ USA ACH Accounts
  • Multiple withdrawal methods including Debit Cards
  • Payments In Local Currency
  • Fund Any Card (send funds to any VISA, MASTERCARD)
  • Instant creation of Virtual Debit Cards for online purchases
  • Wire Transfers to over 200 Countries (worldwide coverage throughout the world’s correspondent banking network).

Everything can be done via mobile phone, easy and comfortable.

Descrierea Jobului

We are recruiting an Anti-Fraud Senior Specialist (located in Bucharest). The main role of this position is to be identify, track, and combat fraud attempts.

Professional Responsibilities

  • Analyze and investigate real-time fraud alerts

  • Identify, track, and combat incoming fraud attempts

  • Monitor authorizations according to fraud prevention parameters

  • Manage Fraud and Disputes records and databases

  • Identify fraud patterns, receive, and manage fraud complaints and fraud cases

  • The role requires you to be able to work individually whilst also collaborating with others to identify and highlight suspicious patterns in fraud behavior

  • Handle cardholder’s disputes related with their transactions performed through cards: initiating dispute procedures and closing the chargebacks cycles, according to MasterCard Rules & Regulations and internal procedures in force

  • Constantly update and implement fraud and chargeback internal procedures, according to the working environment and processing regulations

  • Identify, solve and follow up on problems occurred in the Cards Department activities, ensure support to all related departments involved

  • Execute projects tasks and actively participate to the development of the Fraud modules

  • Interact with co-working third parties in view of solving operational problems

  • Develop and prepare reports to provide management with accurate records of fraudulent activity that may include potential losses for client or institution, and recoveries

  • Ensure and monitor compliance with applicable laws and regulations regarding debit card issuing

  • Read, understand, and implement MasterCard requirements related to Disputes and Fraud Management activity

  • Ensure monitoring of how outsourced service providers comply with the provisions of their contracts

  • Applying the knowledge and expertise accumulated to identify and find solutions to solve the received requests

Candidatul Ideal

  • Education & Qualifications

    • Bachelor degree in Finance, Accounting, or equivalent (financial field)
    • Min 3 years of experience in a similar position (preferably in a Financial Institution/Banking or an accounting/audit company)
    • Relevant bank experience, especially in cards fraud monitoring
  • Personality

    • Very good communication and relationship skills
    • A strong self-drive and ability to take initiatives
    • Good organizational skill
    • Ability to foresee and respond to current and future business needs
    • A dynamic and action-oriented team player
    • Ability to work in a dynamic environment
    • Advanced English (written and spoken).

Ofertă

  • Work withing a successful fintech startup with global projects

  • Awesome colleagues and awesome working environment: colorful and vibrant

  • Top location in Bucharest

  • Team-oriented and collaborative environment

  • A sense of accomplishment by coordinating a variety of roles and resources to bring projects to fruition

  • An international culture of innovation and a continued chance for skills building

  • A place to grow and develop your career not feeling like work

  • Lunch tickets

  • Medical services subscription

  • Ah, of course there is also a compensation package specific to a multinational company

This is not just a job, this is a chance to learn and grow by doing an interesting activity side-by-side with smart people

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    Abordam toate problemele importante de HR si contribuim prin cursurile, serviciile si resursele noastre la identificarea, atragerea si pastrarea talentelor in companiile din Romania